Steven Partner

Managed revenue and capital budgets exceeding £20 million annually, overseeing the Responsive Repairs Service for Contour Homes.

Led a team of 35 technical and administrative personnel, fostering a high-performance culture and ensuring optimal motivation and support.

Achieved key business objectives as a core member of the Senior Leadership Team, driving strategic initiatives and operational excellence.

Served as main Board Director of Procure Plus Ltd, Chair of Board of Directors of Procure Plus Associates Ltd, and Deputy Chair of N&T Committee, providing strategic governance and oversight.

Managed revenue and capital budgets exceeding £20 million annually, ensuring fiscal responsibility and resource optimization.

Coordinated Asset Management for approximately 22,000 properties across four Group members, enhancing operational efficiency and asset utilization.

Provided leadership and direction to a highly motivated group of over 40 staff, fostering a collaborative and productive work environment.

Managed Planned and Cyclical Maintenance programmes for three Group RSLs (Contour Homes, Contour Property Services, Hyndburn Homes), ensuring timely and effective property upkeep.

Developed and implemented new Performance Management initiatives for contractors, improving service delivery and accountability.

Produced comprehensive reports for Group management on procurement of new contracts, optimizing vendor selection and cost efficiency.

Developed and implemented new policies and procedures, including critical gas safety protocols, enhancing compliance and resident safety.

Project managed the tendering process for Responsive Repairs and initiated resident involvement in repairs, improving transparency and satisfaction.

Enhanced contractor monitoring and performance frameworks, contributing to improved service quality and operational efficiency.

Facilitated a smooth Maintenance Service handover to the Director of Property and Regeneration, ensuring continuity of operations.

Implemented innovative strategies to address homelessness, significantly improving service delivery as manager of the homelessness service.

Managed an industrial and commercial property portfolio of approximately 200 units, overseeing asset management and valuation services for the County Council.

Developed and managed the Welfare Rights service and Trading Standards service, and established the Neighbourhood Warden service, enhancing community welfare and safety.

Successfully secured a contract for waste collection through the Refuse Collection Direct Labour Organisation and introduced county-wide household recyclable materials collection, contributing to environmental targets.

Initiated the Energy Unit, generating significant cost savings through innovative and award-winning energy awareness practices.

Developed and implemented strategic housing and property plans, aligning with county-wide objectives and community needs.

Managed significant departmental budgets and resources, ensuring efficient allocation and fiscal responsibility for housing and property initiatives.

Provided leadership and direction to multidisciplinary teams, fostering a collaborative environment to achieve departmental goals.

Oversaw large-scale property development and maintenance projects, ensuring timely completion and adherence to quality standards.

Managed all aspects of housing operations, including tenancy management, allocations, and repairs, ensuring high service standards for residents.

Developed and implemented housing policies and strategies, addressing local housing needs and promoting community well-being.

Oversaw the management of housing stock, optimizing asset utilization and ensuring compliance with regulatory requirements.

Collaborated with local government and community stakeholders to deliver effective housing solutions and foster positive community relations.